This Privacy Policy explains in detail the types of personal data we may collect about you, how we store and handle that data, how we keep it safe and how you can contact us.
We regularly review our Privacy Policy and will notify you of any significant changes. Please feel free to revisit our Privacy Policy at any time.
This is our organisation:
Zen Privacy Solutions Limited (Zen) is registered in the UK. Company number 08502076. We are a small consultancy service providing privacy services.
What personal data we collect
Zen collects very little information. Information collected consists of:
Basic contact details (name, address, email, telephone, job description
Records of services provided (contracts, scopes of work)
Information supplied by clients in our capacity as a Data Processor
How we use your personal data
We collect your personal data on the basis of our contractual obligations to you, our legal obligations, our legitimate interests or your consent, to provide you with the best possible service and for us to understand how we can improve that experience.
We ask for your consent only if we cannot rely on the above legal basis or if your consent is required by law. You can withdraw your consent at any time by emailing andy.garner@zenprivacysolutions.com .
We will use information about you for the following purposes:
Staff administration
Accounts and records (Keeping accounts relating to business activities)
Supporting software implementation
How we protect your personal data
We know data security is important to our clients and we will protect your data with the utmost care and attention and will continually take all appropriate measures to protect it. Your data is stored on encrypted devices and access is only provided to employees whom you have approved.
How long we keep your personal data
We only keep data for as long as necessary for the purpose for which it was collected and to comply with our legal and contractual obligations. At the end of the retention period your data will be permanently deleted or anonymised so it can only be used in an un-identifiable way.
With whom we share your personal data
We do not sell, lease or rent your personal data. We disclose your personal information to third parties only to support our business operations so as to provide our services and products to you or to communicate with you.
The data we share with third parties is only for the purpose of performing the specific service as contracted. We work closely with our third parties to ensure that your data is always protected and handled in a secure manner. If we stop using a third party any data will be permanently deleted or anonymised.
Your Rights and Choices
At any time you have given us consent to use your data you have the right to change your mind and withdraw that consent. For example you have the right to stop the use of your data for direct marketing through all or selected channels. You also have the right to:
Access your personal data, which will be free of charge in most instances
Update your personal data when inaccurate, incomplete or out of date
Delete your personal data
Restrict the use of your data
Request to transfer some of your personal data to another organisation
Object to the processing of your personal data
If you would like to change your marketing preferences or exercise your rights, please email andy.garner@zenprivacysolutions.com
How to contact the UK Regulator
If you feel that your data has been handled incorrectly or you are unhappy with how we have responded to any requests you have made concerning our use of your personal data, you have the right to make a complaint to the Information Commissioners Office (ICO).
You can call the ICO helpline on 0303 123 1113. Or go online to www.ico.org.uk/concerns.
How to contact us
We hope that this Privacy Policy has clearly set out the data we collect and why, the way we handle and protect personal data and your rights to control it.
If you have any questions regarding this notice or information we hold about you, and wish to contact us, please email andy.garner@zenprivacysolutions.com